Why do certain streets get more attention than others?

Plow routes are prioritized based on many factors including, but not limited to traffic volume, speeds, emergency needs, school bus routes, geographical characteristics of a road, and storm type.  The focus is on main roads first, followed by bus routes, hills, main subdivision roads, minor subdivision roads and, finally, sidewalks.  Depending on storm conditions, subdivision roads are not plowed until 3” of snow have accumulated.  During some storms, only the main roads within a subdivision will be plowed or treated with materials.  Please refer to the Winter Maintenance Policy within this site for more information on plowing policies and priorities.

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1. What is the most efficient method to report an unplowed road following a winter storm?
2. Why do certain streets get more attention than others?
3. Why do snow plows block my driveway with snow when they clear the road?
4. What If I Have a Medical Emergency and My Street Has Not Been Plowed of Snow Yet?
5. Why do snow plow operators drive with their blades up during a storm?
6. My mailbox was damaged during the winter storm, will the Town repair it?
7. The Town damaged my property (lawn, sprinkler, shrubs, etc), will they repair the damage?
8. Where can I direct my questions and comments?